It's easy to become a member. Simply join online, or visit our closest retail store so you can start enjoying your member benefits straight away.  

Double check that you are signing in with the email address you connected to your membership. If your membership status is still not recognised, please give our team a call on (03) 5984 7900 or email us at info@diggers.com.au

Horticultural advice is available free to Diggers Club members! Please send an email to hortadvisor@diggers.com.au with your query, contact details, and any photos you have. Our horticulturists check these queries Monday-Wednesday and will respond to you as quickly as possible.

For over four decades, we’ve proudly offered free seeds to our members so you can experiment with and enjoy rare, heirloom flower and vegetable varieties. Watch this space for new and exciting changes coming to our members free seed. 

If the item you are after is currently out of stock, we recommend selecting 'notify me', and we will notify you via email as soon as more stock becomes available. 

Please take note that if the product says 'sold out for the season', it means we will not have any more of that variety available until the next growing season, which may be up to 12 months away. 

If the item says 'more stock coming soon', it means that we are currently growing or sourcing more, and it is likely that more stock will become available within the coming weeks to months.

The best thing to do is to select 'notify me' for the item you are interested in, add your email address to the notification list, and then you will notified as soon as more stock becomes available. 

The Diggers Club is obliged to meet all interstate quarantine restrictions and procedures for the movement of plant material (including seeds, bulbs and plants). These restrictions relate to declared weeds, plant pathogens and insect pests transferrable via plant material. Diggers is an accredited Nursery under the auspices of Department of Primary Industries Victoria - Plant Standards Branch, for the movement of plants to Tasmania, South Australia, Northern Territory and New South Wales. We also have audited agreements with the State authorities of Western Australia and Queensland. 

If there are products that are not available to you in your State, please understand that this results from Government regulations, we have no say in these restrictions and must abide by them or face prosecution under the various State Quarantine Acts.

Occasionally plants will not be sent due to the quality not meeting our standards. In the case of a plant not being sent due to poor quality we will happily provide a full refund or credit. Please call our Customer Service team on (03) 5984 7900 for assistance.

If within 90 days, live plants are not performing as expected, please contact us either via phone on (03) 5984 7900, Monday-Friday, 9am-5pm AEDT, or via email on info@diggers.com.au and where possible, provide us with photos of your plants. These photos can help us to assist as much as possible with guidance on helping your plants recover and thrive, but know that when needed, we will provide a replacement or credit under our 90 day member satisfaction guarantee.

Please note our policy on living product covers only those selected for your appropriate climate zone and where enclosed instructions have been followed.

Please contact us either via phone on (03) 5984 7900, Monday-Friday, 9am-5pm AEDT, or via email on info@diggers.com.au to discuss the issue with your order and we will fix it as quickly as possible.

If this product is not perishable (e.g. a book, gloves, hardware, etc.) and has not been used or damaged, this can be returned to us and a credit can be issued to you. Make sure to include paperwork with your details on them so that we know who has returned the products and can contact you once they are received. They can be sent to us at the below address.

The Diggers Club
PO Box 300
Dromana VIC 3936

If this product is perishable however (e.g. a potted plant or a bare root rose, etc.), please note that we unfortunately cannot accept these back due to the stress the plants would be put under going through the post a second time.

Please contact us either via phone (03) 5984 7900, Monday-Friday, 9am-5pm AEDT, or via email on info@diggers.com.au if you have any further questions about this process.

Store credits can only be issued and used through our customer service team. To use your credit, please contact our customer service team on (03) 5984 7900 or email us at info@diggers.com.au

Opening hours can change seasonally. To plan your trip, please see up to date information for Heronswood, The Garden of St Erth, Cloudehill and Adelaide. 

You can visit our shops and buy supplies from there without having a membership with us. However we do reserve our rare and exclusive products and special discounts for our members. 

Want to join? Sign up here and start saving straight away.

The gardens are owned and maintained by The Diggers Foundation, a registered not-for-profit charity. The entry fee goes someway towards covering the costs of maintenance and upkeep on the historic gardens and houses. The Diggers Foundation is a not-for-profit entity, working to protect heirloom seeds for future generations amongst other important projects. Learn more about The Diggers Foundation.